Shipping policy

Shipping & Delivery Policy
Last Updated: March 2026

This Shipping & Delivery Policy applies to purchases made through https://www.drivistor.info/, operated by VIN Auto Experts LLC.

1. Digital Delivery Only

All products offered on this website are digital vehicle history reports delivered electronically.

We do not ship any physical products. No physical shipping is required.

2. Delivery Time by Plan

Report delivery time depends on the plan selected at checkout:

  • Basic Plan: Report delivered within up to 12 hours
  • Elite Plan: Report delivered within approximately 30 minutes
  • Premium Plan: Report delivered within approximately 30 minutes (includes extended data and full report access)

Delivery times may vary slightly depending on:

  • Data provider response times
  • System processing load
  • Network conditions

3. How You Will Receive Your Report

Once your order is completed, your report will be delivered through:

  • The order confirmation page
  • A secure results page on our website
  • The email address provided during checkout

Customers are responsible for entering a valid and correct email address.

4. Incorrect VIN Submission

Customers must ensure the VIN entered is accurate.

If an incorrect VIN is submitted:

  • The generated report may not match the intended vehicle
  • The order will still be considered fulfilled once the report is generated
  • Refunds will not be issued for incorrect VIN submissions

5. Delivery Issues & Support

If your report is not received within the expected timeframe, please contact us within 48 hours of purchase.

Include:

  • Order number
  • Email used at checkout
  • Submitted VIN

📧 Email: support@drivistor.info

Our support team responds within 1–2 business days.

6. No Physical Shipping

As all services are digital:

  • No shipping fees apply
  • No courier or postal delivery is involved
  • No physical documents are sent

7. Policy Updates

VIN Auto Experts LLC reserves the right to update this policy at any time.

Updated versions will be posted at: https://www.drivistor.info/

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All rights reserved